Quality from INDEX & TRAUB
“Quality means that the customer and not the product comes back."
Hermann Tietz (1837-1907)
Quality is what the customer wants! Also for INDEX-Werke it is the prime objective to make the customers happy and to meet and exceed their expectations. To achieve these requirements, we try to the best of our ability to ensure that all employees have well-established quality awareness and contribute their part to quality management. INDEX-Werke are committed to living quality beyond DIN and ISO standards every single day. In all of our certification processes it is not only about complying with legal standards, but also about verifying the entire production process and product results in a structured manner and striving for continuous improvements. It is the goal of INDEX-Werke:
- to enhance the transparency of operational processes
- to achieve higher customer satisfaction
- to produce high-quality products